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新手上路

  • ▪ 消费者告知书
  • ▪ 新用户注册
  • ▪ 找回密码
  • ▪ 邮箱验证
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购物指南

  • ▪ 服务条款
  • ▪ 如何购物
  • ▪ 订单状态
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支付方式

  • ▪ 支付常见问题
  • ▪ 支付方式
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    • 支付常见问题
    • 支付方式
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配送方式

  • ▪ 商品验货及签收
  • ▪ 配送方式
  • ▪ 配送常见问题
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商家服务

  • ▪ 商品登録フロー(日本語)
  • ▪ 商家入驻流程
  • ▪ 商品登録条件(日本語)
  • ▪ 联系我们
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商城保障

  • ▪ 隐私声明
  • ▪ 商家入驻条件
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隐私声明

发布日期:2017-09-24 00:00

  
  • 客户信息的获取
  • 我们获取客户信息的主要目的在于向您提供一个顺畅、高效的购物体验,并致力于不断完善和提升您的体验。
  • 我们可能获取的客户信息类型包括:
  • 注册信息(如,用户名、或在注册过程中提供的信息)
  • 1、个人或公司联系方式(如,姓名、公司名称、真实地址、电邮地址、电话、手机号码、传真号码)
  • 2、订购信息(如,(i) 订购人和收货人名称、真实地址、电邮地址和电话号码等与订购相关的任何信息,(ii) 在交付文件上的签名,(iii) 央视网商城帐号及帐号信息,(iv) 为帮助我们提供服务(包括特定服务)而提供给我们的信息。
  • 3、用于您身份识别的信息(如,身份证号码、护照号码、驾驶证号码)。
  • 4、指示我们将商品或服务提供给其他人士时提供的该人士的有关信息(如该人士的姓名、电邮地址和电话号码)。
  • 5、支付信息(包括但不限于支付详情或在线支付服务信息和账单寄送地址)和财务信息(如,银行账号)。
  • 6、其他个人、公司、单位、或社会实体信息。
  • 我们可能会就下列各种情况,获得您的客户信息:
  • 1、您在访问或使用本网站服务时提供的信息。
  • 2、您在与我们的沟通中自动获取的信息:无论您何时与我们沟通,我们接收并储存的信息。
  • 3、从其他来源获取的信息:如您参加我们或我们与合作伙伴组织的任何活动。
  • 顾客信息的使用
  • 我们可能会利用我们获取的顾客信息:
  • 1、向您提供所需要的产品或服务(如,定向采购、货物配送)。
  • 2、处理和收取款项。
  • 3、就您的要求向您提供咨询服务,或向您做出回应或与您沟通。
  • 4、向您提供我们认为您可能会感兴趣的产品或服务。
  • 5、为提升我们的服务,联系您进行调研。
  • 6、进行数据分析(如,购买行为或趋势分析、市场或顾客调查、财务分析)。
  • 7、管理或认可您参加各种活动的资格,如线上或线下活动、优惠或促销活动。
  • 8、经营、评估和完善我们的业务(包括开发新产品和服务;管理我们的通信;判断我们的销售、营销和广告效果;分析和强化我们的产品、服务和网站;和开展会计、审计、记账、对账和收集活动)。
  • 9、在事先获得您同意的情况下,向您指定的联系人发送信息。
  • 10、防止各种违法或犯罪活动和其他法律责任。
  • 11、遵守法律规定和我们的政策规则。
  • 顾客信息的共享、披露与转让
  • 客户的信息是我们业务的重要组成部分,我们不会出售或以其他方式共享您的个人信息,但本《隐私声明》中已列明的情况除外。
  • 1、合作商家:
  • 我们可能会与我们的关联公司、合作商家或联合营销合作伙伴共享顾客信息。我们可能会与合作商家有密切合作,如合作商家在本网站开店或在本网站上作为卖方向您销售商品;或我们与这些合作商家联合开店、提供服务或销售产品;或我们在其他网站上开店、提供服务或销售产品。您可以辨别您的交易何时会涉及第三方商家,我们与该商家分享与这些交易有关的客户信息 。
  • 2、第三方服务提供者:
  • 我们有可能聘请外部公司或个人代表为我们提供某些商品或服务,如:处理订单、递送货物、发送信函或电子邮件、清除客户名单中的重复信息、分析数据、提供市场营销帮助、提供搜索结果和链接(包括付费搜索名单和链接)、处理收/付款事项以及提供客户服务。在该等情况下,我们可能会共享顾客信息。
  • 3、征得您的同意:
  • 除以上规定及本《隐私声明》已列明的情况外,当您的信息有可能披露给第三方时,您将会得到通知,并且您将有机会选择不与第三方共享此信息。
  • 4、在下列情况下,我们可能还会披露您的相关信息:
  • (1)根据法律、法规或法律程序(如,法院法令或传召出庭令)的规定
  • (2)根据政府部门(如,行政机构、执法机构)的要求
  • (3)为了保护本网站、我们的用户或其他人的权利及其财产或安全,或当我们认为对防止实际损害或财务损失,或调查可疑或实际非法活动来说,披露乃属必要或适当时。这也包括为防止欺诈等违法活动和减少信用风险而与其他公司和组织交换信息
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