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新手上路

  • ▪ 消费者告知书
  • ▪ 新用户注册
  • ▪ 找回密码
  • ▪ 邮箱验证
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购物指南

  • ▪ 服务条款
  • ▪ 如何购物
  • ▪ 订单状态
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支付方式

  • ▪ 支付常见问题
  • ▪ 支付方式
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    • 支付常见问题
    • 支付方式
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配送方式

  • ▪ 商品验货及签收
  • ▪ 配送方式
  • ▪ 配送常见问题
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商家服务

  • ▪ 商品登録フロー(日本語)
  • ▪ 商家入驻流程
  • ▪ 商品登録条件(日本語)
  • ▪ 联系我们
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  • ▪ 隐私声明
  • ▪ 商家入驻条件
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订单状态

发布日期:2017-10-13 00:00

 
  • 1、订单提交成功后还可以修改收货信息吗?
  • 您好,订单在被商家接受之前您可以在订单页面取消订单并重新下单。为保证商品送达准确无误,订单在被接受后系统将无法修改收货信息,在发货之前,可以联系售后人员进行人工修改(客服QQ1935734478 客服微信号:JapanBrandInc。入订单已经到已发货的状态将无法更改。
  • 2、怎么查看我的订单状态?
  • CCTV中视购物mulan日本馆将各种状态显示在订单详情页面,此种方式让您更好的了解订单情况,及时跟踪订单状态,以下是订单状态的简单说明: 在等待收货过程中,可在网站“我的商城—我的订单”中查询订单状态,了解订单处理及商品配送进度。
  • 3、关于订单的修改、取消,怎么操作?
  • 如订单未被商家接受,您可在订单页取消订单并重新下单,如需添加、删除或修改订单商品,可通过CCTV中视购物mulan日本馆“我的商城—我的订单”中的订单修改功能进行修改。
  • 4、如果购物车里某一商品下单时的价格和修改订单当时的价格不一致,按哪个来计算商品价格呢?
  • 1)如果您不修改该商品的购买数量,那么价格和赠品都会维持您下单时的状态不变。
  • 2)如果您修改了该商品购买数量或者添加了新商品,那么价格和赠品都会与CCTV中视购物mulan日本馆最新显示的价格和赠品一致。 
  • 3)如果您添加了新商品,那么新商品的价格与CCTV中视购物mulan日本馆最新显示的价格和赠品一致。 

凡是在本网站购买商品者,均被视为认同所有商品信息介绍符合中日两国相关法规 律师声明

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